Privacy Policy

1. Introduction

Pediatric Obesity Care Alliance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect families with pediatric weight-management professionals.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Contact information (name, email address, phone number)
• Location information (state)
• Quiz responses about your child's health and your care preferences
• Information provided in forms or messages to us

2.2 Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, and usage patterns for analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Match you with appropriate healthcare professionals in your state
• Facilitate communication between you and matched professionals
• Improve our services and user experience
• Send important updates about your referral
• Comply with legal obligations

4. Information Sharing

4.1 With Healthcare Professionals

When you complete our quiz and submit a referral request, we share your contact information and quiz responses with the specific healthcare professional(s) matched to your needs. This sharing is necessary to provide the core service of our platform.

4.2 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.3 Service Providers

We may share information with trusted service providers who assist in operating our platform (e.g., hosting, email delivery, analytics), under strict confidentiality agreements.

4.4 Legal Requirements

We may disclose information if required by law, court order, or to protect the rights, property, or safety of our users or others.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@pediatricobesitycarealliance.org.

7. Children's Privacy

Our platform is intended for use by parents and caregivers, not by children under 13. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pediatricobesitycarealliance.org
Or visit our Contact page